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HOW TO USE LEAN TO INCREASE CUSTOMER SATISFACTION, GROW SALES AND BUILD YOUR COMPANY

Updated: Jan 7, 2020

The concept of Lean was recently popularized within the technology community by Eric Ries’s excellent 2011 book, The Lean Startup. While the concept of Lean is new to the technology community, the principles of Lean were developed and adopted by other leading industries many years ago, particularly in manufacturing and logistics, and have proven to create significant and enduring enterprise value.